Ombudsman?

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Ombudsman?

Postby Jechbi » Wed Sep 30, 2009 6:55 am

As I understand Dhamma Wheel, one of its chief functions is to generate editorial content through member posts, with the intention that such content generally be supportive of the practice and understanding of Dhamma. At the same time, member participation is intended to be salutary for the members involved. No?

As Dhamma Wheel grows, and in light of the diversity of members and the inevitable differences that can crop up from time to time, Dhamma Wheel may wish to have a designated ombudsman who watches out for member interests. Theoretically, all mods and admins would fullfill this function, but as a matter of practicality, other considerations might be too distracting at times to do justice to this important function. Large, quality publications have found it very effective to designate one editor as the reader ombudsman, and in my opinion, that concept translates well to a quality Internet discussion board such as Dhamma Wheel. Particularly since this board is predicated on the value of member posts.

The ombudsman could be part of the mod/admin team, but also could have a degree of independence. This individual could be a specialist in helping members navigate TOS more effectively, helping members understand decisions that are made, resolving disputes, being the lightning rod for criticism, stepping in when things get hot and heavy, stuff like that. The ombudsman would be the members' advocate.

Just a thought. Thanks for your efforts. This is a very fine place as it is.

:smile:
Rain soddens what is kept wrapped up,
But never soddens what is open;
Uncover, then, what is concealed,
Lest it be soddened by the rain.
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Re: Ombudsman?

Postby David N. Snyder » Wed Sep 30, 2009 2:38 pm

Thanks for the suggestion.

Right now I don't think we should have an ombudsman. The moderating team has the same function as what an ombudsman would do. It also might place too much "work" on one individual and then also the other problem -- too much power in one individual and thus, not as democratic.

But thanks for the suggestion and it might be something we will reconsider at a later date.
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