I found myself in this situation yesterday which caused anger to arise:
I have a holiday apartment for rent.
My guests are of Russian descent, one speaks perfect German, the other only English.
The 6 year old of the English must have lifted the lid of the flushing system and destroyed something so it won't flush anymore.
They refused to accept the boy could have tampered with the flushing system and accused my "defect equipment" (which was running perfectly when checked before check in) and suddenly switched from English which all 3 of us understood, to Russian, in an obvious attempt to share something I wasn't supposed to understand...
I wasn't angry at the time, but it iccured to me later that it was not ok and I am just overall angry over people who damage things and then try to blame the owner.
I can't wait til they leave the house today, as they kept making extra trouble yesterday, like the boy dropping his toys in my cellar for fun and then unable to find it and crying, and the uncle ordering me like a waitress to go find it WHILE I WAS SITTING OUTSIDE WITH MY GUESTS!!!
It's selfcatering, you see, and I am NOT their waitress!
Some people are just overall difficult to deal with, others real easy and considerate...and we all prefer to be with pleasant people...
How are things by you?