I'm assuming it's a manual rather than automated activity on their behalf and that they may be waiting until closer towards the end of the registration period to do it.
I guess the point is... don't assume because there's an electronic front-end that there's a full electronic workflow behind it.
If you have asked me of the origination of unease, then I shall explain it to you in accordance with my understanding: Whatever various forms of unease there are in the world, They originate founded in encumbering accumulation. (Pārāyanavagga)
Exalted in mind, just open and clearly aware, the recluse trained in the ways of the sages: One who is such, calmed and ever mindful, He has no sorrows! -- Udana IV, 7