I'm assuming it's a manual rather than automated activity on their behalf and that they may be waiting until closer towards the end of the registration period to do it.
I guess the point is... don't assume because there's an electronic front-end that there's a full electronic workflow behind it.
"We should not congratulate someone on the success of their misdeeds, but on the contrary should endeavour to advise him or her to lead a more skilful and wholesome life. If such advice is ignored then we can only give up and let go" - Phra Panyapatipo
“No lists of things to be done. The day providential to itself. The hour. There is no later. This is later. All things of grace and beauty such that one holds them to one's heart have a common provenance in pain. Their birth in grief and ashes.” - Cormac McCarthy, The Road
Learn this from the waters: in mountain clefts and chasms, loud gush the streamlets, but great rivers flow silently. - Sutta Nipata 3.725