I'm assuming it's a manual rather than automated activity on their behalf and that they may be waiting until closer towards the end of the registration period to do it.
I guess the point is... don't assume because there's an electronic front-end that there's a full electronic workflow behind it.
What is the final conviction that comes when radical attention is razor-edge sharp? That the object of the mind is mind-made (manomaya). (Ven. Ñāṇananda)
Having understood name-and-form, which is a product of prolificity,
And which is the root of all malady within and without,
He is released from bondage to the root of all maladies,
That Such-like-one is truly known as 'the one who has understood'. (Snp 3.6)