I'm assuming it's a manual rather than automated activity on their behalf and that they may be waiting until closer towards the end of the registration period to do it.
I guess the point is... don't assume because there's an electronic front-end that there's a full electronic workflow behind it.
"Do not force others, including children, by any means whatsoever, to adopt your views, whether by authority, threat, money, propaganda, or even education." - Ven. Thich Nhat Hanh
"The uprooting of identity is seen by the noble ones as pleasurable; but this contradicts what the whole world sees." (Snp 3.12)